Market forces are the lifeline for community colleges. The mission of the community college is to provide student access to higher educa- tion. Our heart is to respond to continually changing market forces, or student and workforce demands. Our soul is to give students every opportunity to succeed academically. We thrive on these constant challenges because they contribute to an extremely dynamic, innovative, and diverse academic environment. Community colleges can pro- vide innovative leadership in teaching, learning, and educational delivery systems. At the same time, community colleges have some diametrically opposite challenges. We are driven by market forces to be leaders in career education and the use of technology in the classroom, and on another front, we are driven by social forces to reduce the achievement gap that exists for black and Hispanic students, as com- pared with the college majority.


Bernadine Chuck Fong

President, Foothill College
SUSE PhD.’83 fongb@fhda.edu
Foothill College was one of the first to offer online classes for credit. We developed our own course delivery system before commercial products were on the market. We currently have four A.A. degrees and 150 courses totally online, in a web-based format. We also have online counseling and tutoring. Foothill has a team approach to learning for students in math and English, in which students work with fellow student team leaders to improve their performance. The majority of these students are black and Hispanics. The program has had remarkable success in helping us reduce the achievement gap.

We foresaw the convergence of biotechnology and information technology and we started a bioinformatics program, one of the first in the country to do so. Changing market forces have stimulated our ability to innovate and create and have made for an extremely dynamic learning environment, not only for students, but for our faculty as well.



Market forces are providing a wakeup call for America’s colleges and universities. Traditional institutions compete vigorously with each other and extend their reach via joint ventures and distance learning. For-profit universities erode margins in profitable market niches. The monopolies previously afforded place-based faculty, libraries, and facilities no longer forfend competition, and they will never do so again.

The new competition will force changes in how departments approach teaching and learning. For example, the idea that excellence in research implies excellence in undergraduate education will not stand the test of the marketplace. Already the distance education and joint venture arms of traditional universities, and all for-profit universities, are demonstrating that research is neither a necessary nor sufficient condition for educational prowess. While research can be helpful, such prowess requires an organized and comprehensive set of activities dedicated to improving and assuring educational quality.

William F. Massy

Professor Emeritus, SUSE & GSB
Former Director of Stanford Institute on Higher Education Research (SIHER) massy@stanford.edu

My research for the National Center for Postsecondary Improvement (NCPI) shows that traditional departments fall short on these "education quality processes." They address curriculum design and course development but shortchange the determination of educational purpose, the design of teaching and learning processes and student assessment measures, and the assurance of implementation quality in the face of countervailing priorities and distractions.

My research also describes how the maturity of a department’s education quality processes can be audited. Experience outside the United States shows that such audits can be effective tools for quality improvement as well as accountability—and thus a powerful competitive weapon in higher education’s global marketplace.



Market forces have changed the organizational context of teaching and learning. Over the past three decades, higher education has experienced successive waves of resource constraint, increased accountability demands, and elevated expectations to meet diverse student needs. Research universities and community colleges alike have been challenged to reshape their academic landscapes. Among the more visible responses, they have eliminated or merged programs, and they have launched new academic ventures that promise to improve their competitive position in specific student, faculty, or research funding markets. Wherever they focus, generating revenue and cultivating new revenue sources are priorities. Although this has been unsettling for some traditional academics, the institutional payoff has been substantial, yielding increased discretionary resources that can be used for innovative projects or existing programs that have little currency in today's marketplace.

Perennial questions about undergraduate education occupy center stage: What range of academic programs is desirable and sustainable given shifts in consumer demand? What models of general education are effective in an era of resistance to a pre-selected sampling of knowledge? What experiences enable students to be thoughtful and critical in encountering new subject matters and contemporary issues?

Patricia J. Gumport

Associate Professor, SUSE Director of Stanford Institute of Higher Education Research (SIHER)
Executive Director of National Center for Postsecondary Improvement (NCPI)
SUSE Ph.D. ‘87 gumport@stanford.edu
Campuses are considering alternatives for what and who will teach against the backdrop of new enrollment patterns. Nationwide, students are choosing discrete courses and certificates and even enrolling at more than one institution at a time, resulting in transcripts with lit tle to no coherence. Rather than bemoaning this state of affairs as a less than optimal learning experience, academic professionals need to pro- vide information and incentives to help students achieve their short- term earnings goals while enhancing their longer-term development as intellectually and socially productive citizens.



Spring 2002
Table of Contents
SIHER: The Stanford Institiute for Higher Education Research
Higher Education in the
Coming Decade
John W. Gardner Leaves
Profound Legacy
Cubberley Lectures
2001-2002
SUSE HOME PAGE

In every issue, the Educator poses a question about a timely topic. Selected members of the community (alumni, faculty, and students) are invited to respond. If you have a suggestion for a future Forum Question, or would like to be a respondent for a particular topic, please contact the editor at suse.alumni@stanford.edu