For as long as she could remember, Vanessa Brewer had her mind set on going to college. The image of herself as a college student appealed to her — independent, intelligent, a young woman full of potential — but it was more than that; it was a chance to rewrite the ending to a family story that went off track 18 years earlier, when Vanessa’s mother, then a high-achieving high-school senior in a small town in Arkansas, became pregnant with Vanessa.
Vanessa’s mom did better than most teenage mothers. She married her high-school boyfriend, and when Vanessa was 9, they moved to Mesquite, a working-class suburb of Dallas, where she worked for a mortgage company. Vanessa’s parents divorced when she was 12, and money was always tight, but they raised her and her younger brother to believe they could accomplish anything. Like her mother, Vanessa shone in school, and as she grew up, her parents and her grandparents would often tell her that she would be the one to reach the prize that had slipped away from her mother: a four-year college degree.
There were plenty of decent colleges in and around Dallas that Vanessa could have chosen, but she made up her mind back in middle school that she wanted to attend the University of Texas at Austin, the most prestigious public university in the state. By the time she was in high school, she had it all planned out: She would make her way through the nursing program at U.T., then get a master’s in anesthesiology, then move back to Dallas, get a good job at a hospital, then help out her parents and start her own family. In her head, she saw it like a checklist, and in March 2013, when she received her acceptance letter from U.T., it felt as if she were checking off the first item.
Five months later, Vanessa’s parents dropped her off at her dorm in Austin. She was nervous, a little intimidated by the size of the place, but she was also confident that she was finally where she was meant to be. People had warned her that U.T. was hard. “But I thought: Oh, I got this far,” Vanessa told me. “I’m smart. I’ll be fine.”
And then, a month into the school year, Vanessa stumbled. She failed her first test in statistics, a prerequisite for admission to the nursing program. She was surprised at how bad it felt. Failure was not an experience she was used to. At Mesquite High, she never had to study for math tests; she aced them all without really trying. (Her senior-year G.P.A. was 3.50, placing her 39th out of 559 students in her graduating class. She got a 22 on the ACT, the equivalent of about a 1,030 on the SAT — not stellar, but above average.)
Vanessa called home, looking for reassurance. Her mother had always been so supportive, but now she sounded doubtful about whether Vanessa was really qualified to succeed at an elite school like the University of Texas. “Maybe you just weren’t meant to be there,” she said. “Maybe we should have sent you to a junior college first.”
“I died inside when she said that,” Vanessa told me. “I didn’t want to leave. But it felt like that was maybe the reality of the situation. You know, moms are usually right. I just started questioning everything: Am I supposed to be here? Am I good enough?”
There are thousands of students like Vanessa at the University of Texas, and millions like her throughout the country — high-achieving students from low-income families who want desperately to earn a four-year degree but who run into trouble along the way. Many are derailed before they ever set foot on a campus, tripped up by complicated financial-aid forms or held back by the powerful tug of family obligations. Some don’t know how to choose the right college, so they drift into a mediocre school that produces more dropouts than graduates. Many are overwhelmed by expenses or take on too many loans. And some do what Vanessa was on the verge of doing: They get to a good college and encounter what should be a minor obstacle, and they freak out. They don’t want to ask for help, or they don’t know how. Things spiral, and before they know it, they’re back at home, resentful, demoralized and in debt.
When you look at the national statistics on college graduation rates, there are two big trends that stand out right away. The first is that there are a whole lot of students who make it to college — who show up on campus and enroll in classes — but never get their degrees. More than 40 percent of American students who start at four-year colleges haven’t earned a degree after six years. If you include community-college students in the tabulation, the dropout rate is more than half, worse than any other country except Hungary.
The second trend is that whether a student graduates or not seems to depend today almost entirely on just one factor — how much money his or her parents make. To put it in blunt terms: Rich kids graduate; poor and working-class kids don’t. Or to put it more statistically: About a quarter of college freshmen born into the bottom half of the income distribution will manage to collect a bachelor’s degree by age 24, while almost 90 percent of freshmen born into families in the top income quartile will go on to finish their degree.
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But why? What was standing in her way? This year, for the first time, the University of Texas is trying in a serious way to answer that question. The school’s administrators are addressing head-on the problems faced by students like Vanessa. U.T.’s efforts are based on a novel and controversial premise: If you want to help low-income students succeed, it’s not enough to deal with their academic and financial obstacles. You also need to address their doubts and misconceptions and fears. To solve the problem of college completion, you first need to get inside the mind of a college student.
The person at the University of Texas who has been given the responsibility for helping these students succeed is a 56-year-old chemistry professor named David Laude. He is, by all accounts, a very good college professor — he illustrates the Second Law of Thermodynamics with quotations from Trent Reznor and Leonard Cohen and occasionally calls students to the front of the class to ignite balloons filled with hydrogen into giant fireballs. But he was a lousy college student. As a freshman at the University of the South, in Sewanee, Tenn., Laude felt bewildered and out of place, the son of a working-class, Italian-American family from Modesto, Calif., trying to find his way at a college steeped in Southern tradition, where students joined secret societies and wore academic gowns to class. “It was a massive culture shock,” Laude told me. “I was completely at a loss on how to fit in socially. And I was tremendously bad at studying. Everything was just overwhelming.” He spent most of his freshman year on the brink of dropping out.
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Though Laude is a chemist by training, he spends much of his time thinking like a psychologist, pondering what kind of messages or environmental cues might affect the decisions that the students in his programs make. He’s the first to admit that he is an amateur psychologist at best. But he has found an ally and a kindred spirit in a psychological researcher at U.T. named David Yeager, a 32-year-old assistant professor who is emerging as one of the world’s leading experts on the psychology of education. In his research, Yeager is trying to answer the question that Laude wrestles with every day: How, precisely, do you motivate students to take the steps they need to take in order to succeed?
Before he arrived at U.T. in the winter of 2012, Yeager worked as a graduate student in the psychology department at Stanford, during an era when that department had become a hotbed of new thinking on the psychology of education. Leading researchers like Carol Dweck, Claude Steele and Hazel Markus were using experimental methods to delve into the experience of students from early childhood all the way through college. To the extent that the Stanford researchers shared a unifying vision, it was the belief that students were often blocked from living up to their potential by the presence of certain fears and anxieties and doubts about their ability. These feelings were especially virulent at moments of educational transition — like the freshman year of high school or the freshman year of college. And they seemed to be particularly debilitating among members of groups that felt themselves to be under some special threat or scrutiny: women in engineering programs, first-generation college students, African-Americans in the Ivy League.
The negative thoughts took different forms in each individual, of course, but they mostly gathered around two ideas. One set of thoughts was about belonging. Students in transition often experienced profound doubts about whether they really belonged — or could ever belong — in their new institution. The other was connected to ability. Many students believed in what Carol Dweck had named an entity theory of intelligence — that intelligence was a fixed quality that was impossible to improve through practice or study. And so when they experienced cues that might suggest that they weren’t smart or academically able — a bad grade on a test, for instance — they would often interpret those as a sign that they could never succeed. Doubts about belonging and doubts about ability often fed on each other, and together they created a sense of helplessness. That helplessness dissuaded students from taking any steps to change things. Why study if I can’t get smarter? Why go out and meet new friends if no one will want to talk to me anyway? Before long, the nagging doubts became self-fulfilling prophecies.
When Yeager arrived at Stanford in 2006, many of the researchers there had begun to move beyond trying to understand this phenomenon to trying to counteract it. In a series of experiments, they found that certain targeted messages, delivered to students in the right way at the right time, seemed to overcome the doubts about belonging and ability that were undermining the students’ academic potential.
Yeager began working with a professor of social psychology named Greg Walton, who had identified principles that seemed to govern which messages, and which methods of delivering those messages, were most persuasive to students. For instance, messages worked better if they appealed to social norms; when college students are informed that most students don’t take part in binge drinking, they’re less likely to binge-drink themselves. Messages were also more effective if they were delivered in a way that allowed the recipients a sense of autonomy. If you march all the high-school juniors into the auditorium and force them to watch a play about tolerance and inclusion, they’re less likely to take the message to heart than if they feel as if they are independently seeking it out. And positive messages are more effectively absorbed when they are experienced through what Walton called “self-persuasion”: if students watch a video or read an essay with a particular message and then write their own essay or make their own video to persuade future students, they internalize the message more deeply.
In one experiment after another, Yeager and Walton’s methods produced remarkable results. At an elite Northeastern college, Walton, along with another Stanford researcher named Geoffrey Cohen, conducted an experiment in which first-year students read brief essays by upperclassmen recalling their own experiences as freshmen. The upperclassmen conveyed in their own words a simple message about belonging: “When I got here, I thought I was the only one who felt left out. But then I found out that everyone feels that way at first, and everyone gets over it. I got over it, too.” After reading the essays, the students in the experiment then wrote their own essays and made videos for future students, echoing the same message. The whole intervention took no more than an hour. It had no apparent effect on the white students who took part in the experiment. But it had a transformative effect on the college careers of the African-American students in the study: Compared with a control group, the experiment tripled the percentage of black students who earned G.P.A.s in the top quarter of their class, and it cut in half the black-white achievement gap in G.P.A. It even had an impact on the students’ health — the black students who received the belonging message had significantly fewer doctor visits three years after the intervention.
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Soon after Yeager arrived at the University of Texas, in the winter of 2012, he got an email from a vice provost at the university named Gretchen Ritter, who had heard about his work and wanted to learn more. At Ritter’s invitation, Yeager gave a series of presentations to various groups of administrators at the university; each time, he mentioned that he and Walton were beginning to test whether interventions that addressed students’ anxieties about ability and belonging could improve the transition to college, especially for first-generation students. Ritter asked Yeager if the approach might work in Austin. Could he create an intervention not for just a few hundred students, but for every incoming U.T. freshman? In theory, yes, Yeager told her. But at that scale, it would need to be done online. And if he did it, he said, he would want to do it as a randomized controlled experiment, so he and Walton could collect valuable new data on what worked. In April 2012, Ritter asked Yeager to test his intervention on the more than 8,000 teenagers who made up the newly admitted U.T. class of 2016. It would be one of the largest randomized experiments ever undertaken by social or developmental psychologists. And it would need to be ready to go in three weeks.
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Read the full story in The New York Times Magazine
Learn more about GSE Prof. Geoff Cohen's work, including a recent intervention aimed at helping close the achievement gap for Latino students.
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